Privacy Policy

This Privacy Policy explains how DeepScalp ("we", "us", or "our") collects, uses, and discloses your information when you use our AI-powered trading signals platform (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

When you register or use our Service, we may collect:

  • Name and contact information (email, phone number)
  • Payment details (including cryptocurrency wallet addresses when applicable)
  • Trading preferences and account settings
  • Device and browser information

1.2 Automatic Data Collection

We automatically collect:

  • IP addresses and location data
  • Usage patterns and service interactions
  • Cookies and similar tracking technologies (see Section 4)

2. How We Use Your Information

We use the collected data for:

  • Providing and maintaining our Service
  • Processing transactions (including cryptocurrency payments)
  • Improving and personalizing your experience
  • Communicating with you about service updates
  • Preventing fraud and ensuring security
  • Complying with legal obligations

3. Data Sharing with Payment Processors

We use Paddle.com as our payment processor. When you make a purchase:

  • Paddle processes your payment information
  • We receive confirmation of your payment but not your full payment details
  • Paddle may collect personal data as described in their Privacy Policy

4. Data Retention

We retain different types of information for specific periods:

  • Account data: 3 years after account closure
  • Payment records: 7 years for tax compliance
  • Trading activity: 12 months unless required for disputes
  • Cookies: Up to 24 months (essential cookies expire when you close your browser)

5. Security Measures

We implement security measures including:

  • End-to-end encryption for sensitive data
  • Secure storage of cryptocurrency payment information
  • Regular security audits
  • Two-factor authentication options

Warning: No method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Your Data Rights

Depending on your jurisdiction, you may have the right to:

  • Access and receive a copy of your data
  • Request correction or deletion
  • Object to processing
  • Request data portability
  • Withdraw consent (where applicable)

To exercise these rights, contact us at deepscalp0@gmail.com .

7. Cryptocurrency Payments

When you pay with cryptocurrency:

  1. We store only the necessary transaction details (TXID, amount, timestamp)
  2. Wallet addresses are encrypted and used only for payment processing
  3. We do not store private keys or have access to your wallets

Important: Blockchain transactions are irreversible and pseudonymous by nature. We cannot recover lost cryptocurrency payments.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our Service.

9. Contact Us

For privacy-related inquiries:

  • deepscalp0@gmail.com